Home Support Knowledge Base How to Create a Special

How to Create a Special

January 12, 2026

We offer 3 types of specials in the Oliver CMS. No matter which type you select you will still need to create the special in your software so that a booking will go through and the software can "accept" the discount.

If you use Escapia, learn how to create a promo code.

1. Standard

While you still will need to create a promo/coupon code in your software that includes the discount amount or percentage, a standard special utilizes fields in our CMS to determine applicable units, restrictions, and the actual discount. Here are the common fields for setting up a special.

Promo Code

We use this filed to connect the discount with your software, so make sure it matches the promo code in the software.

Discount

Enter a dollar amount or a percentage here.

Min/Max Nights

Determines the minimum and maximum number of nights a guest can book using this promo code. An error code will display when they try to book outside of those restrictions.

Tip: You can make the promo "CALLIN" and Discount amount $0 forcing a user to call in to receive the discount.

Title

This is the name/title of the special, and will appear in the H1 tag of the web page and as the meta page title if one isn't specified.

Website URL

This can be used if your doing a zero dollar or value-added special where a user needs to purchase a ticket or other items outside of your website. Generally, this is not a recommended approach as it sends the user away from your website.

Start/End Date

This is when the special will appear and disappear from your website.

Hidden

Checking this box makes the special hidden on your website navigation, but still available via direct link. This allows you to create hidden group discounts.

HTML

This is the content of the web page, where you can describe your special and any required terms or restrictions.


2. Software

This type of special utilizes your software to calculate the discount and min/max nights instead of entering it in the CMS. Other fields like start/end, applicable stay dates and applicable units still need to be set in our CMS.


3. Auto Special

This special type automatically adds properties that meet the requirements of the special. It has unique fields to do this, such as:

Min/Max Gap

This fields will add applicable properties that have a gap of at least the min but not to exceed the max.

Day Buffer

This further restricts the applicable properties by only allowing applicable properties that meet the min-max fields above AND how many days out you set this field to.

For example, you may be willing to do 30% off properties that are 5 days out and still have a 3-5 night gap.

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